International Shipment Details and Payment Choices
International Shipping Update
We provide complimentary express shipping worldwide, typically arriving within 5-14 days. Due to pandemic-related challenges, the delivery timeline may extend to approximately 3-4 weeks.
Enjoy free express worldwide shipping for all product orders exceeding USD 150. Benefit from a 5% returning customer discount. Our 100% money-back guarantee is applicable, excluding specific countries with stringent customs regulations.
Note: No refunds/reshipments are available for the following countries: Austria, Algeria, Armenia, Belgium, Bosnia and Herzegovina, Brazil, Canada, China, Croatia, Czech, Denmark, Germany, Hungary, Israel, Iceland, India, Indonesia, Italy, Japan, Jordan, Mexico, Netherlands, New Zealand, Pakistan, Peru, Poland, Russia, Norway, Saudi Arabia, Serbia, Sweden, South Africa, Taiwan, United Arab Emirates, and other EU countries.
Delivery Times: Anticipate 7-12 business days for the UK, Europe, and Australia, and 14-30 days for other regions, factoring in current pandemic-related delays.
Order Tracking
After confirming your order, tracking information will be furnished within 24 hours. Monitor your shipment through different postal services using the specified order suffix or prefix.
Suffixes and Prefixes:
SG (SingPost)
IN (IndiaPost)
CH (Swiss Post)
FR (France Post)
INAWABET (DHL India)
Tracking Process: Please allow 5-7 business days for the system to update after receiving your tracking number. An email notification will be sent once your tracking number becomes active.
Payment Methods:
We acknowledge a range of payment methods contingent on the shipping destination, encompassing PayPal, E-checks, Credit Cards, Amazon/Walmart Giftcards (acquired with VISA/Mastercard), and Cryptocurrency. All prices are denoted in USD.
Contact Us:
Our dedication to exceptional customer support underscores our commitment to your satisfaction. Our devoted team is available 24/7 to assist you at every stage. Whether you have queries about our products, shipping procedures, payment methods, or any other concerns, we’re here to help.
Contact Methods:
Email: For general inquiries, support, or assistance, please contact us at [email protected]. Our email support operates around the clock, and we strive to respond promptly to ensure a seamless experience.
Frequently Asked Questions (FAQs): Explore our website’s comprehensive FAQ section for quick answers to commonly asked questions. It serves as a valuable resource to swiftly find information about our products, shipping, and more.